Privacy policy

Zezenah (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit, use, or make a purchase from www.zezenah.com (the “Site”).

When you visit the Site, we automatically collect certain information about your device and interaction with the Site. This may include information about your web browser, IP address, time zone, and cookies installed on your device. We may also collect information regarding the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We collect this information to help us improve the performance, functionality, and user experience of our website.

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This information is used to process your order, arrange for shipping, provide confirmations and updates, communicate with you, and fulfill our contractual obligations to you as a customer.

We use your personal information to operate our business, provide products and services, process transactions, communicate with you, screen orders for potential risk or fraud, and improve our Site and customer experience. If you choose to subscribe to our mailing list, we may also use your information to send you updates about new collections, exclusive drops, early access opportunities, private preorders, and other marketing communications related to Zezenah. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

Our store is hosted on Shopify, which provides us with the ecommerce platform that allows us to sell our products and services to you. As part of operating our Site, we may share your personal information with trusted third-party service providers, including Shopify, payment processors, shipping carriers, and analytics or marketing providers, but only to the extent necessary for them to perform services on our behalf. We do not sell your personal information.

The Site uses cookies and similar technologies to improve your browsing experience, understand how visitors use the Site, remember preferences, and support certain features and functionality. You may choose to disable cookies through your browser settings, but doing so may affect the performance of certain parts of the Site.

We retain your personal information for our records for as long as necessary to fulfill the purposes described in this Privacy Policy, unless and until you request that we delete your information, or unless a longer retention period is required by law.

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to the personal information we hold about you, request corrections, or request deletion of your information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or other reasons. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or would like more information about how your personal information is handled, please contact us at :zezenahclothingbrand@gmail.com

Zezenah